Operating a private practice, or any private business, means that you as the owner are frequently faced with choices about how best to spend your resources, money and time. Most of the time, you will not have a complete set of information about how to best decide. Analyzing the opportunity costs of any decision will help you prioritize and make a wise decision more likely. What is opportunity cost? This concept is rooted in the self-evident and simple idea that you are operating with finite resources. This may be time, money, access to capital, people, etc. But, none of … [Read more...] about Opportunity Cost
Office Management
Facts and Interpretations
Confusing Facts and Interpretations is a common and time-honored way of acting in a way that will later be thought of as a judgment error. Sometimes it’s not so easy to tell these things apart and sometimes it’s not so easy to defer action until you are sure your interpretation is right. Developing these two skills is an important part of being a business owner and/or manager, so let’s look at a few features. Fact v. Interpretation A fact is something that has been shown by proof or repeated observation to be true and is not dependent on the context or the messenger. It’s … [Read more...] about Facts and Interpretations
Characteristics vs. Behaviors
The question of what you can change and what you can’t is a powerful one. This notion applies to self-management, employee or staff management and client/customer management. Knowing the difference can be tricky and slippery, but is worth the effort. The basic distinction is that characteristics are built-in and cannot be changed, and that behaviors are essentially a series of choices and can be changed. Traditional or subsistence societies operated under the assumption that little or nothing could be changed by force of will. The course of events were pre-ordained or attributed to fate. In … [Read more...] about Characteristics vs. Behaviors
Multiple Generations in the Workplace 2
In the last blogpost, we explored the overall characteristics of the 4 generations now present in the American workplace. When we are discussing a group that covers tens of millions of people, we are reduced to generalities and shared large scale experiences. The further point of this exercise, though, is to think of these groups as different enough so as to be from different, but related countries. Also, to understand how to work through conflicts most effectively. Sticking Points Haydn Shaw illustrates these common conflict areas artfully and concisely. He has a general assessment and … [Read more...] about Multiple Generations in the Workplace 2